Story 17.1: Knowledge Base & Documentation
| Field | Value |
|---|---|
| Story Points | 10 |
| Sprint | Sprint 74 |
User Story
As a User (any role)
I want to access searchable help documentation
So that I can learn how to use features on my own
Key Features
- Help center with categorized articles
- Full-text search with highlighting
- Role-based article visibility
- Bilingual content (English + Hindi)
- Video tutorials embedded
- Article ratings and feedback
- Related articles suggestions
Categories
| Category | Articles |
|---|---|
| 🚀 Getting Started | 12 |
| 👨🎓 Student Management | 18 |
| 📋 Attendance | 8 |
| 💰 Fee Management | 15 |
| 🤖 AI Features | 10 |
| 👨💼 Administration | 14 |
| 🔧 Troubleshooting | 9 |