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Story 19.6: Alerting & Incident Management

FieldValue
Story Points8
SprintSprint 85

User Story

As a DevOps engineer
I want automated alerts and incident management
So that issues are detected and resolved quickly

Alert Rules

AlertConditionSeverity
HighErrorRate>5% 5xx errorsCritical
HighLatencyP95 >2sWarning
DBPoolExhaustedWaiting queriesCritical
QueueBackup>1000 waitingWarning
AIAPIErrors>10% failuresWarning
HighMemory>90% usageWarning
LowDiskSpace<10% freeCritical

Alert Channels

SeverityChannels
CriticalPagerDuty + Slack + Email
WarningSlack + Email
InfoSlack only

Incident Management

  • Incident tracking with severity levels
  • Timeline and updates
  • Root cause analysis
  • Postmortem documentation